4 Questions: How To Find a Reputable Air Duct Cleaning Service

If you’re on the hunt for a professional duct cleaning service, beware: You’ll run into scammers, if you don’t do your research! At Dust Doctors, we’re among the good guys, the ones who are dedicated to delivering a healthier indoor environment for you and your loved ones. But, we also know there are plenty of duct cleaning companies who don’t approach the service professionally or thoroughly. So, to help you determine who’s ready to help you and who just wants to make a quick buck, here are our top four questions to ask any company you’re considering:

1.      Does the Company Possess Appropriate Insurance & Licensing?

Never, ever (did we say never?) trust a duct cleaning company that does not possess adequate insurance or that doesn’t require their employees to possess appropriate licensing. If the technicians happen to break something on the job, you certainly don’t want to be responsible for the financial repercussions of their carelessness. Nor do you want to fork over thousands in medical bills if an employee suffers an injury on your property.

When it comes to licensing, don’t make exceptions on that, either. Licensing is essentially verification that the employees know how to perform their work according to industry standards. If you hire unlicensed contractors (at Dust Doctors, we don’t use contractors, only our in-house team), you risk paying for subpar service, and nobody likes trading their hard-earned dollars for a disappointing end result, agreed?

2.      Do Employees Undergo Background Checks?

Background checks should be a non-negotiable requirement for any technician you allow inside your home. You don’t know who these people are, and though unfortunate, the world is full of ex-convicts and dishonest individuals. Keep in mind that just because someone happens to secure a job, that doesn’t mean they don’t have a criminal background.

When you have professional duct cleaning, those technicians spend a significant amount of time within the walls of your home. If you’re protective over your family and possessions (who isn’t?), always ask whether the company conducts background checks and whether they hire individuals with prior legal indiscretions. 

3.      Does the Company Offer Complementary Services?

When you’re looking to improve your indoor air quality, there are typically a variety of areas you’ll need to address. While professional duct cleaning can do wonders for your indoor air and HVAC efficiency, furnace cleaning and A/C cleaning are often necessary to achieve superior results. Beyond cleaning, air purification systems can also be a valuable addition for further enhancing indoor air quality.

When you’re scoping out duct cleaning companies, always enquire about the other services they offer, and which ones they recommend to achieve the best air quality in your home. There’s no need to hire multiple service providers when you can get the job done in one appointment. Plus, it’s super inconvenient to make space in your schedule for multiple contractors to visit your home.

4.      What Techniques & Tools Differentiate Their Process?

What sets the company apart from its competitors? Do they offer time-tested tools and processes that provide better results than competing businesses can boast? Take the time to hop on the company’s website (if they don’t have a website, be wary) to perform some preliminary research. If their process and previous customer reviews sound promising, give them a call for more details.

A reputable duct cleaning company should be willing to explain their techniques in detail, so if you run into ambiguous responses, keep searching until you find a transparent explanation.

At Dust Doctors, we take pride in our commitment to superior customer service, fair pricing, and dependable, high-quality workmanship. You won’t find our proprietary cleaning methods or equipment anywhere else in the Twin Cities because we’ve carefully formulated our tools and techniques over thousands of hours of service.

Whether you’re in the market for professional air duct cleaning, furnace cleaning, A/C cleaning, or dryer vent cleaning, you can rely on our team to do the job right — the first time. To learn more about how we can help you improve your indoor air quality, give us a call at 651-319-9777 or reach out to us on our contact page. If you’re interested in getting started, go ahead and request your free quote online!